Member care
How can we help?
Questions about membership, cancellation, refunds, your card, privacy, or becoming a founding partner? Email hello@prize-plus.com and we'll get back to you.
Email hello@prize-plus.comUseful details.
For a discount issue, include the partner, location, date, offer shown and what happened. Do not include full payment-card details.
- Cancellation requests stop future renewals once processed.
- Refunds and withdrawal requests are assessed under your subscription terms and consumer law.
- Privacy requests may require identity verification.
Your card
Open prize-plus.com/app on your phone and sign in with the email you paid with. Your card, savings and points are there.
Open the PRIZE+ app